Frequently Asked Questions

Everything you need to know about your Saint James experience.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Orders over $150 qualify for free standard shipping, and typical delivery times range from 3 to 7 business days depending on your location.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of purchase. Items must be in their original condition with tags attached. Simply visit our online returns portal to generate a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to follow your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Is your clothing sustainably sourced?

At Saint James, we are committed to ethical fashion. We use organic cotton and recycled materials where possible, and we partner with manufacturers who adhere to strict fair-labor standards.